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Where is my Will stored?

First your Will goes to the Custodius processing centre in Kingston, Ontario, then off to one of the Custodius vaults (depending on where in the province you live). Our vaults are all located in Ontario and have advanced security systems as well as protection from theft, humidity, fire, water, and pests. We know your Will may need to be stored for several decades and we take its protection seriously.

Why should I use Custodius instead of just keeping my Will at home?

Peace of mind. Wills stored at home are at risk of damage by fire, flood, humidity or pests. They can be stolen or tampered with. The greatest threat, however, is loss. As we age we may lose capacity. At the same time we downsize or move, and lost wills become an unnecessary reality. For the same reasons you keep your money in a bank, keep your Will safe with Custodius.

Knowing your Will is safe and available when needed protects your legacy and gives peace of mind to you and those you love.

Can’t I just use a safety deposit box?

NO! A safety deposit box can be a “catch-22” situation. In most cases, your executor must have the original Will document before the bank will give them access to your safety deposit box. But if the original Will is in the box…well, you can imagine the email chain. You might as well lock the key to the safety deposit box in there too!

In these situations the bank will often require a direction from the court,  adding unnecessary delays and legal fees. 

What if I want my Will back, or if I want to change my Will? 

You can exchange your Will with a new one at any time through your lawyer.  If you update your will, your lawyer sends the new will to Custodius (even if you use a different lawyer) and it replaces your old will. You don't have to pay the lifetime storage fee again, just a shipping and handling fee. 

How does my executor access my Will?

When you die, your executor can work through any Canadian lawyer to retrieve your Will. Custodius will courier your Will to your executor's lawyer, who will confirm your death and the identity of the executor before releasing the Will. 

More questions? We have more answers!
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